Payment Policy

Payment Privacy Policy

At Divara, your privacy and the security of your payment information are extremely important to us. This Payment Privacy Policy explains how we collect, use, and protect your financial information when you make purchases through our website, divara.in, or through our services.

1. Information We Collect

When you make a payment on our site, we may collect the following information:

Payment Information: Credit/debit card number, expiration date, CVV code, or other payment account details.
Billing Information: Name, billing address, email address, and phone number.
Transaction Details: Order information, product purchased, date, and amount.

Note: Divara does not store sensitive financial information like full credit card numbers or CVV codes on our servers. Payment processing is handled securely by our trusted third-party payment providers.

2. How We Use Your Payment Information

We use your payment information for the following purposes:

To process and complete your purchase.
To confirm your order and provide receipts or invoices.
To prevent fraud and unauthorized transactions.
To comply with legal obligations related to financial transactions.

3. Payment Security

We implement industry-standard security measures to protect your payment information, including:

Secure Socket Layer (SSL) encryption for all transactions.
Compliance with Payment Card Industry Data Security Standards (PCI DSS).
Using reputable and certified third-party payment gateways to process payments.

Important: While we strive to protect your information, no system is completely secure. Please ensure that you keep your account credentials and payment details confidential.

4. Sharing Payment Information

We do not sell or share your financial information with third parties for marketing purposes. Payment information may only be shared with:

Payment processors and banks for the purpose of completing transactions.
Vendors or service providers who support order fulfillment (e.g., shipping partners).
Authorities if required by law or to prevent fraud and illegal activity.

5. Retention of Payment Information

Divara retains necessary payment and transaction records in accordance with legal and financial obligations. Sensitive information, such as full credit card numbers, is not stored on our servers.

6. Your Rights

You have the right to:

Review transaction information related to your purchases.
Request corrections to inaccurate billing information.
Contact us if you believe your payment information has been misused.

7. Contact Us

For any questions regarding your payment privacy, please contact us at:

M/S Divara by Diya
Thelliyil, Ram Temple Lane
Sea View Ward, Alappuzha 688012
Phone: 7592968516
Email: divarabydiya1@gmail.com